Conformity Assessment - Requirements for the Operation of Various Types of Bodies Performing Inspection

ISO 17020:2012

The context

ISO 17020:2012 specifies requirements for the competence of bodies performing inspection and for the impartiality and consistency of their inspection activities.

Services - What we offer

  • Gap Analysis
  • Development of Documentation
  • Support for implementation including training
  • Support for the scope extension
  • Continuing support for the implementation of the management systems including, but not limited to an internal audit, corrective action consequent upon internal audit and external audit, MRM, training, etc.

Who's this for?

Inspection bodies of type A, B or C, as defined in ISO 17020:2012 at any stage of inspection.

How'll we do it

The Process (Development & Implementation against ISO 17020)

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Gap Analysis against ISO 17020:2012

- Business Excellence' team will conduct an initial assessment/gap analysis according to the scope of services with reference to the STANDARD including office as well as sites
- A comprehensive written report will be presented to the Top Management on the status of the compliance against standard’ requirements in order to know as to what are the gaps

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Awareness Training on ISO 17020:2012

- Business Excellence's team will provide awareness training to the key process owners and relevant staff, on the requirements of the standard
- Further to this, they'll explain how these requirements apply to their business

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Documentation

Business Excellence' team will provide full assistance for the development of documentation according to the requirements
These documents will be of different types at different levels (in the order of importance) including policies, manual, system element procedures, and associated 'forms' including RACI matrix, process maps, risks & opportunities register, KPI’s, etc

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Implementation

Business Excellence' team will extend its full support in regards to the implementation of the aforementioned documented management systems in letter and spirit
This may include SWOT analysis, process mapping, setting objectives & targets, development of RACI matrices, training need analysis, internal audit, corrective action including root cause analysis, management review meeting etc

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Mock Third Party Assessment against ISO 17020:2012

- Finally, a mock assessment by the 'Business Excellence' team will be performed before third-party arrives
- The detailed report of which shall be submitted to the management and will help rectify the non-conformities & concerns
- However, management to ensure rectification of the identified concerns within the time frame, as agreed

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Review and/or Assessment against ISO 17020:2012 by the Accreditation Body

- The selected third party to review documentation including records
- Lastly, conduct an onsite audit

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Closing-out of Non-conformities

- Consequent upon the independent review and assessment by the relevant authority, the corrective action plan to be developed for each of the non-conformities
- Business Excellence to provide guidance to implement the corrective action plan

value of the money

Key Deliverables (Development & Implementation against ISO 17020:2012)

Gap Analysis Report against ISO 17020:2012

To evaluate the existing systems to ascertain as to what is in compliance and what're the gaps and submitting a comprehensive report to the client

Documentation Kit

The templates for documents of all types (at all levels) including policies, manuals, system element procedures, work instructions, RACI matrices, forms, process maps, checklist, registers, etc.

Training on ISO 17020:2012

On the requirements of the international standard and how these apply in the context of the business

Review of Documentation and Associated Records

- Business Excellence' team will review each & every provided document prior to finalization
- However, after review by us; the client shall also review these documents prior to approval

Support for Implementation

Business Excellence's team will extend its full support in regards to the implementation of the documented management systems in letter & spirit. This may include SWOT analysis, process mapping, risk assessment, objectives and targets, RACI matrices, training need analysis & training plan, internal audit, corrective action, management review etc

Mock Third-party Assessment against ISO 17020:2012

Finally, a mock assessment by Business Excellence' team will be performed before the third-party assessment and a detailed report of this shall be submitted to the management in order to help rectify the non-conformities & concerns

Submission for Review and/or Assessment by the Accreditation Body

The management systems documentation including records shall be submitted to the relevant authority for its review of documentation and on-site assessment

Corrective Action

Business Excellence' team shall help develop and implement corrective actions to closeout findings consequent upon 3'rd party review &/or assessment till approval of the management systems and issue of the certificate

Various Options

Delivery Methods

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Face To Face (on client' premises)
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Online & Virtual (through e-mail, phone and video calling)
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Blended (mix of option 1 & 2)

    Contact us through any of the below channels

    For Further Information

    info@becnt.com
    00971 50 406 5134