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What is ISO 9001:2015?
ISO 9001:2015 is the most recognized international standard for quality management systems (referred to as QMS) standard. It’s benchmarked internationally with more than a million certificates issued worldwide.
In simple words, this standard is a set of international best practices in regard to quality management systems, thereby helping businesses and organizations to be systematic, bring efficiency and effectiveness into their processes that in turn will continually enhance customer satisfaction.